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FAQ

For NPOs

What is El Paso Giving Day and when will it take place?

Who is eligible to participate in El Paso Giving Day?

What are the benefits of participating in El Paso Giving Day?

How do nonprofits get involved in El Paso Giving Day?

Does it cost money for a nonprofit to participate in El Paso Giving Day?How much of each donation will nonprofits receive?

Do all donations have to go through El Paso Giving Day's website, or can donors also contribute by check or cash?

Is there a limit to the amount that a nonprofit can receive on El Paso Giving Day?

How and when will nonprofits receive their El Paso Giving Day donation?

Do nonprofits need to issue thank you letters and tax receipts to their Giving Day donors?

How does an organization know who has donated and how much they gave?

How do nonprofits get their donors excited and engaged leading up to El Paso Giving Day?

Who do I contact with questions about El Paso Giving Day?


For Donors

How do I donate?

When can I donate?

What is scheduled giving and how do I schedule my gift?

What forms of donations are accepted?

How will this appear on my credit card statement?

Is the website secure?

Are donations made tax deductible?

Can I give to more than one organization?

How much of the donation goes to the nonprofit?

What organizations are participating in El Paso Giving Day?

Does approval to participate in El Paso Giving Day mean that the Paso del Norte Charitable Foundation endorses each participating nonprofit's charitable purpose and programs?


For NPOs

What is El Paso Giving Day and when will it take place?

El Paso Giving Day is a single day of charitable giving to support diverse nonprofits selected by the Paso del Norte Charitable Foundation. The second annual El Paso Giving Day is November 15, 2017.


Who is eligible to participate in El Paso Giving Day?

Nonprofit organizations located in or serving El Paso County, and reviewed and approved by the Paso del Norte Charitable Foundation. 


What are the benefits of participating in El Paso Giving Day?

Nonprofits have an opportunity to increase their donor bases, to learn how to use online and social media tools to enhance public outreach and have the chance to earn prizes based on their participation in El Paso Giving Day.


How do nonprofits get involved in El Paso Giving Day?

Nonprofits apply to participate on the El Paso Giving Day website; click here.  Applications are accepted until September 30, 2017.


Does it cost money for a nonprofit to participate in El Paso Giving Day? How much of each donation will nonprofits receive?

It does not cost anything to participate! The nonprofit will receive the donations, minus the online processing fees (unless their donors opt to cover theses fees). In 2016, 88% of donors covered the online processing fees. These fees cover the credit card processing and El Paso Giving Day website’s platform, which makes El Paso Giving Day possible.


Do all donations have to go through El Paso Giving Day’s website, or can donors also contribute by check or cash?

Participants are encouraged to make their donation online at www.ElPasoGivingDay.org by credit or debit card.  Donations must go through the El Paso Giving Day website to be counted in the day’s totals and qualify for Prizes. While recurring donations are encouraged, only donations received on November 15 count towards the site total.


Is there a limit to the amount that a nonprofit can receive on El Paso Giving Day?

No limits!


How and when will nonprofits receive their El Paso Giving Day donations?

El Paso Giving Day is a program of the The Paso del Norte Charitable Foundation. In 2017, El Paso Giving Day gift disbursement will happen through ACH (direct deposit). Nonprofits can expect to receive their direct deposit no later than December 31, 2017. The ACH form can be found here and in the Nonprofit Toolkit. 


Do nonprofits need to issue thank you letters and tax receipts to their Giving Day donors?

Since El Paso Giving Day is a program of the Paso del Norte Charitable Foundation, an automatic donation confirmation  and tax receipt will be emailed to the donor from the Paso del Norte Charitable Foundation.   Nonprofits are encouraged to send prompt and thoughtful thank you’s to each donor.


How does an organization know who has donated and how much they gave?

Thank you letters/tax receipts will be generated automatically and electronically as donors make their gifts online – also recognizing to which agencies their gifts are designated. Participating nonprofits can access their donor report through their givingday.kimbia.com profile.  


How do nonprofits get their donors excited and engaged leading up to El Paso Giving Day?

Attend El Paso Giving Day trainings over the summer and fall.  Check the Nonprofit Toolkit and Resources tab frequently for great ideas, tips, logos and social media graphics.


Who do I contact with questions about El Paso Giving Day?

Kimmy May is the El Paso Giving Day Coordinator. Her email is [email protected].



For Donors

How do I donate?

Starting at midnight on November 15, go to ElPasoGivingDay.org and use a credit or debit card to donate to a single or to multiple nonprofits.  You have a full 24 hours to make donations and can search for nonprofits by name or by category.  Participating nonprofits have a profile page where you can choose the amount you want to donate; the minimum donation is $10. 

Can't make it on November 15? You can give early starting on November 7. 


When can I donate?

Early giving begins November 7 (7:00 AM MT) and ends November 14 (11:59 PM MT). The official Giving Day (Live-event) giving starts at 12:00:00 AM MT November 15 and ends at midnight.


What is early giving? And how do I make an early gift?

From November 7 through November 14, donors can make an early gift by simply visiting ElPasoGivingDay.org.  You will receive a confirmation that your gift was processed, but the site totals and leaderboards will not update until the official Giving Day begins on November 15. 


What forms of donations are accepted?

Credit and debit cards from MasterCard, Visa, Discover and American Express will be accepted on the ElPasoGivingDay.org website.  While you can still make a check or cash donation directly to individual nonprofits, they will not be counted on ElPasoGivingDay.org and will be ineligible for Giving Day prizes.


How will this appear on my credit card statement?

This will appear as 'Paso del Norte Foundation' on your credit card statement.


Is the website secure?

Yes. Credit card transactions are secure and backed by a PCI Level 1 secure service provider certification. Our technology partner, Kimbia, is the recognized technology leader for fundraising initiatives of this magnitude around the country.


Are donations made tax deductible?

Yes! All donations are tax deductible. You will receive an email receipt from the Paso Del Norte Foundation immediately following your donation that can be used for tax purposes. No goods or services may be received in exchange for your gift.  You can request an additional email receipt anytime at ElPasoGivingDay.org in the sidebar of the homepage. 


Can I give to more than one organization?

Yes!


How much of the donation goes to the nonprofit?

Nonprofits receive each of the gifts earmarked for their organization. There will be a processing fee, as is the practice for online giving. On the donation page, you are given the option to add the processing fee to your donation, so your nonprofit(s) will receive 100% of the gift.


What organizations are participating in El Paso Giving Day?

There are many nonprofit organizations participating in El Paso Giving Day. Use the search bar in the top-right corner of the page to search by name. You can also browse by category by using the 'Discover Nonprofits' header in the site navigation bar. 


Does approval to participate in El Paso Giving Day mean that the Paso del Norte Charitable Foundation endorses each participating nonprofit's charitable purpose and programs?

El Paso Giving Day is proud to support thousands of donors as they come together on one day to give to their favorite nonprofits or to new causes near to their heart. We encourage you to find organizations that align with your passions and values. While the Paso del Norte Charitable Foundation does verify the charitable status of every nonprofit that participates in El Paso Giving Day, it does not screen or select organizations on the basis of their charitable purposes or their missions. Eligibility is based on providing services in our area and an organization's current status as a recognized Section 501(c)(3) tax-exempt public charity. Therefore, approval of an organization's participation does not constitute an endorsement of the organization or its mission by the Paso del Norte Charitable Foundation or any of our partners.

Each nonprofit page provides the organization's mission. For your additional research, each nonprofit's page also includes a link to their website to provide you with more detailed information on the organization's mission and use of its charitable dollars.