Dollars 
Gifts 

FAQ

For Donors

How do I donate?

When can I donate?

What is scheduled giving and how do I schedule my gift?

What forms of donations are accepted?

How will this appear on my credit card statement?

Is the website secure?

Are donations made tax deductible?

What organizations are participating in El Paso Giving Day?

Can I give to more than one organization?

How much of the donation goes to the nonprofit?


For NPOs

What is El Paso Giving Day and when will it take place?

Who is eligible to participate in El Paso Giving Day?

What are the benefits of participating in El Paso Giving Day?

How do nonprofits get involved in El Paso Giving Day?

What is the deadline to sign up for El Paso Giving Day?

Does it cost money for a nonprofit to participate in El Paso Giving Day?How much of each donation will nonprofits receive?

Do all donations have to go through El Paso Giving Day's website, or can donors also contribute by check or cash?

Is there a limit to the amount that a nonprofit can receive on El Paso Giving Day?

How and when will nonprofits receive their El Paso Giving Day donation?

Do nonprofits need to issue thank you letters and tax receipts to their Giving Day donors?

How does an organization know who has donated and how much they gave?

How do nonprofits get their donors excited and engaged leading up to El Paso Giving Day?

Who do I contact with questions about El Paso Giving Day?

For Donors

How do I donate?

Starting at midnight on November 15, go to ElPasoGivingDay.org and use a credit or debit card to donate to a single nonprofit or to multiple nonprofits.  You will have a full 24 hours to make donations and can search for nonprofits by name or by category.  Participating nonprofits will have a profile page where you can choose the amount you want to donate; the minimum donation is $10. 

Can't make it on November 15? You can schedule your gift starting on November 7. Click here to read more. 

When can I donate?

Scheduled giving begins November 7 (7:00 AM) and ends November 14 (11:59 PM). The official Giving Day (Live-event) giving starts at 12:00:00 AM November 15 and ends at midnight.

What is scheduled giving? And how do I schedule my gift?

From November 7 through November 14, 2016, all gifts made through ElPasoGivingDay.org will be automatically scheduled to process on November 15 – El Paso Giving Day. 

It's simple: visit ElPasoGivingDay.org during these times to schedule your gift to one or multiple nonprofits. You'll receive a confirmation that your gift was scheduled. On November 15th, you'll receive an email confirmation verifying your gift(s) processed successfully. 


What forms of donations are accepted?

Credit and debit cards from MasterCard, Visa, Discover and American Express will be accepted on the ElPasoGivingDay.org website.  While you can still make a check or cash donation directly to individual nonprofits, they will not be counted on ElPasoGivingDay.org and will be ineligible for Giving Day prizes.


How will this appear on my credit card statement?

This will appear as 'Paso del Norte Foundation' on your credit card statement.


Is the website secure?

Yes. Credit card transactions are secure and backed by a PCI Level 1 secure service provider certification. Our technology partner, Kimbia, is the recognized technology leader for fundraising initiatives of this magnitude around the country.


Are donations made tax deductible?

Yes! All donations are tax deductible. You will receive an email receipt from the Paso Del Norte Foundation immediately following your donation that can be used for tax purposes. No goods or services may be received in exchange for your gift.  You can request an additional email receipt anytime at elpasogivingday.org in the sidebar of the homepage. 


What organizations are participating in El Paso Giving Day?

There are 135 nonprofit organizations participating in El Paso Giving Day. Use the search bar in the top-right corner of the page to search by name or you can browse by category by using the 'Discover Nonprofits' header in the site navigation bar. 


Can I give to more than one organization?

Yes


How much of the donation goes to the nonprofit?

Nonprofits will receive each of the gifts earmarked for their organization. There will be a processing fee, as is the practice for online giving. On the donation page, you will be given the option to add the processing fee to your donation so your nonprofit(s) will receive 100% of the donation.


For NPOs

What is El Paso Giving Day and when will it take place?

  • El Paso Giving Day is a single day of charitable giving to support diverse nonprofits selected by the Paso del Norte Foundation. The first El Paso Giving Day is November 15, 2016.


Who is eligible to participate in El Paso Giving Day?

  • Nonprofit organizations located in or serving El Paso County and reviewed and approved by the Paso del Norte Foundation. 


What are the benefits of participating in El Paso Giving Day?

  • Organizations have an opportunity to increase their donor bases.

  • Nonprofits can use online and social media tools to enhance their public outreach.

  • Nonprofits have the possibility of earning bonuses and prizes based on their participation in El Paso Giving Day.


How do nonprofits get involved in El Paso Giving Day?

  • Nonprofits apply to participate on the El Paso Giving Day website.  Applications are closed for 2016. 


Does it cost money for a nonprofit to participate in El Paso Giving Day? How much of each donation will nonprofits receive?

  • It does not cost anything to participate!

  • The nonprofit will receive the donations, minus 5.99% processing fees.

  • At check-out, the donor will have the option to cover the fee in addition to their donation.

  • These fees cover the credit card processing and El Paso Giving Day website’s platform, which makes El Paso Giving Day possible.


Do all donations have to go through El Paso Giving Day’s website, or can donors also contribute by check or cash?

  • Participants are encouraged to make their donation online at www.elpasogivingday.org by credit card.  

  • Donations must go through the El Paso Giving Day website to be counted in the day’s totals and qualify for Bonuses and Prizes.

  • While recurring donations are encouraged, only donations received on November 15 count towards the total.


Is there a limit to the amount that a nonprofit can receive on El Paso Giving Day?

  • No limits!


How and when will nonprofits receive their El Paso Giving Day donations?

  • El Paso Giving Day is a program of the The Paso del Norte Foundation.

  • The Foundation will send checks to all participating nonprofits minus the platform processing fees.

  • Nonprofits can expect to receive their checks no later than December 31, 2016.


Do nonprofits need to issue thank you letters and tax receipts to their Giving Day donors?

  • Since El Paso Giving Day is a program of the Paso del Norte Foundation, the Paso del Norte Foundation will issue all tax receipts.

  • Nonprofits are encouraged to send prompt and thoughtful thank you’s to each donor.


How does an organization know who has donated and how much they gave?

  • Thank you letters/tax receipts will be generated automatically and electronically as donors make their gifts online – also recognizing to which agencies their gifts are designated.

  • Participating nonprofits will receive a report with all donations so they can send thank you letters (but not tax receipts) as well.  


How do nonprofits get their donors excited and engaged leading up to El Paso Giving Day?

  • Check out the Nonprofit Toolkit and Resources tab for great ideas, tips, logos and social media graphics.


Who do I contact with questions about El Paso Giving Day?



Presenting Sponsors
Supporting Sponsors